{"id":438,"date":"2024-06-03T10:32:12","date_gmt":"2024-06-03T10:32:12","guid":{"rendered":"https:\/\/neuschwansteincastle-tickets.com\/?page_id=438"},"modified":"2026-04-15T16:25:37","modified_gmt":"2026-04-15T16:25:37","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/neuschwansteincastle-tickets.com\/pt\/frequently-asked-questions\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"\t\t
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F.A.Q. - Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are Neuschwanstein Castle opening hours?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

From March 28 to October 15: <\/strong>Monday to Sunday, 09:00 \u2013 18:00<\/p>

From October 16 to March 27: <\/strong>Monday to Sunday, 10:00 \u2013 16:00<\/p>

Closed on 1st January and 24th, 25th, and 31st December.<\/p><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to get to Neuschwanstein Castle?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

By Car<\/span><\/strong>: Take the A7 motorway (direction Ulm-Kempten-F\u00fcssen) until the end. From F\u00fcssen first follow the road B17 to Schwangau, then the signs to Hohenschwangau. Or take the A7 motorway until the exit Kempten and then the road B12 to Marktoberdorf. Follow the road B16 to Ro\u00dfhaupten \u2013 OAL I to Buching \u2013 and then take the road B17 to Schwangau and Hohenschwangau.<\/p>

Please be aware that the path to the castle starts in the village of Hohenschwangau, and this is your last opportunity to park. For that, there are 4 parking lots in the Hohenschwangau village:<\/p>

P1 and P4: parking spaces for cars and buses;
P2: parking spaces for cars, mobile homes\/campers and motorbikes;
P3: parking spaces for cars and motorbikes.<\/p>

Please be aware that you still need to walk from the parking lots to the Castle (or take the Shuttle Bus that departs from the P4).<\/p>

By Train<\/strong><\/span>: Take the train to F\u00fcssen, then the bus to Neuschwanstein (stop “Hohenschwangau Neuschwanstein Castles, Schwangau”).<\/p>

By Foot<\/strong><\/span>: It takes about 30-40 minutes to walk from the ticket centre to the castle (around 1.5 km on a steep uphill road).<\/p>

By Shuttle Bus<\/strong><\/span>:
The departure point is from parking P4, and goes via Bleckenaustra\u00dfe to the Jugend lookout point (Marienbr\u00fccke) above the castle. From here, there is a downhill walk of about 500 metres\/\/10-15 min (gradient of 12-19%) to the castle entrance.<\/p>

To have a better understanding, please use this map<\/a>.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Neuschwanstein Castle open on December 25th and January 1st?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

No, the Neuschwanstein Castle closes on the 1st of January and 24th, 25th, and 31st of December.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long do I have to enter after the time slot stated on my ticket?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

The selected time slot on your ticket is the starting time of the tour. The morning tour starts at 09:10 and the afternoon tour starts at 12:45. Please make sure that you arrive at least 15 min before your tour starts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Only if you buy your Entry Ticket in advance, you will avoid the tedious waiting lines<\/strong> at the ticket center. This is definitely recommended if you want to experience a relaxing day at Schloss Neuschwanstein.<\/p>

When choosing this Neuschwanstein Castle: Entry Ticket<\/strong><\/a> you will have skip-the-line admission to the Neuschwanstein Castle and a 30-minutes guided castle tour with an official audioguide of Neuschwanstein Castle<\/strong>.<\/p>

With your Neuschwanstein Castle: Skip the line + Guided Tour Ticket<\/a><\/strong>, you not only get the 30-min audioguided Castle Tour but also enjoy an outside 2-hours Live Guide<\/strong> explanation to know all about the history around this magical Castle. In good weather conditions, you can enjoy the typical Horse Carriage Ride<\/strong> and will also be able to visit Marienbr\u00fccke, the castle’s famous bridge<\/strong>, for one of the most impressive views of this Romantic German masterpiece. After the tour, you can watch a free ‘multivision show’ about King Ludwig II and the history of the castle, on the 2nd floor.<\/p>

If you want to complement your trip, we recommend to combine the Royal Castles Neuschwanstein & Linderhof<\/strong><\/a>, so you can visit two of the most extravagant castles in the world, with transfer from Munich included.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it necessary to buy a ticket for children?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Yes, you should select a ticket for them during your booking.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there guided tours for Neuschwanstein Castle?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

The only way to visit the castle is with the official audioguide already included in your ticket<\/a>. This ticket also includes a Guided Tour of 2.5h around the Castle<\/strong> where you learn all about the its history and secrets.<\/p>

To have the complete experience you can choose the Guided Tour of the Royal Castles Neuschwanstein & Linderhof<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I show tickets on my mobile?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Yes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat's your refund policy?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Refunds are not possible for these tickets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen is the best time to visit the Neuschwanstein Castle?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

We suggest you visit the Neuschwanstein Castle early in the morning, or later in the evening, so you can have the Castle to yourself as much as possible. Weekdays are usually less crowded than weekends.<\/p>

The best time of the year to visit is during shoulder season, either May or September, where there is a good balance between manageable crowds and pleasant temperatures.<\/p>

You can also consider visiting Neuschwanstein Castle in winter when it\u2019s blanketed in snow.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Neuschwanstein Castle suitable for people with reduced mobility?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Neuschwanstein Castle has a lift, which makes it possible for wheelchair users and people with reduced mobility to access some of the main rooms. But a reservation is mandatory, since the elevator is only available for 1 person in a wheelchair (+ 1 person in company) once every hour. The dimensions of the elevator door is width 0.85 m, depth 1.30 m, so please check if your wheelchair does not exceed the dimensions, before your trip.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed on Neuschwanstein Castle?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Animals are not allowed in the castle.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t